RiverBase Software Advisory
Privacy Policy
How RiverBase Software Advisory collects, uses, and retains personal information for consulting inquiries related to data engineering and ETL work in Australia.
Data controller
RiverBase Software Advisory is the controller for personal information collected through workspace-riverbase.click and related consulting inquiries. Contact: contact@workspace-riverbase.click, Office 12, 31 Example Avenue, Melbourne VIC 0000, phone +61 3 0000 7630.
Information we collect
- Identity and contact details you submit (name, email, phone if provided)
- Inquiry content (service interest, project scope notes, message text)
- Technical logs such as IP address, browser type, and pages visited when essential or analytics cookies are active
- Engagement records if you become a client (contracts, billing contacts, project correspondence)
We do not ask for passwords to your production systems through the public contact form.
Purpose of processing
We use personal information to respond to inquiries, schedule discovery calls, deliver consulting engagements, improve site reliability, and meet legal or accounting obligations.
Retention
Inquiry records are kept for up to twenty-four months if no engagement follows, unless a longer period is required for a dispute. Client engagement records are retained for seven years for accounting and professional requirements, then deleted or anonymised where feasible.
Your rights
Under the Australian Privacy Principles you may request access to personal information we hold about you, correction of inaccurate data, and information about how we handle complaints. Email contact@workspace-riverbase.click with “Privacy request” in the subject. We respond within a reasonable period.
International transfers
Our primary operations are in Australia. If a processor stores data outside Australia (for example email or hosting infrastructure), we take reasonable steps to ensure the information is handled consistently with this policy and applicable Australian privacy law.
Security
We use access controls and encrypted transport (HTTPS) for the website. No method of transmission is perfectly secure; please avoid sending sensitive credentials through the contact form.
Children
The site is directed at business clients and is not intended for children under 16.
Changes
We may update this Privacy Policy by posting changes on this page. Significant changes will be reflected in the page content and date of publication via site deployment.
Related
See our Cookies page for cookie-specific detail.